Last updated: August 31, 2026. This policy explains how Alternatix Lab collects, uses, stores, and protects information submitted through the website, products, and business communications.
We may collect information you submit through contact forms, newsletter forms, chat widgets, email, social channels, project discovery calls, product inquiries, and business communications. This may include your name, email address, company, inquiry type, message, source page, and project details.
We use information to respond to inquiries, evaluate project fit, prepare proposals, manage newsletter subscriptions, deliver services, improve products, protect the website from abuse, and maintain business records.
If you provide datasets, documents, system details, credentials, or technical information for a project, we use that information only for discovery, feasibility assessment, implementation, support, or another purpose agreed in writing.
If you subscribe to updates, we may send occasional emails about products, research, company updates, and related insights. You may unsubscribe or request removal at any time.
We may use Cloudflare Turnstile or similar tools to protect forms from spam and abuse. These tools may process technical information required to verify that a submission is legitimate.
We may use first-party website analytics and Google Analytics 4 to understand how visitors use public pages (for example page views, traffic sources, and device categories). Admin CRM pages are excluded from this analytics tracking. Google Analytics may process technical data such as IP address (with IP anonymization enabled where configured), browser type, device information, and pages visited. You can control cookies through your browser settings and Google analytics opt-out tools where available.
We may use trusted third-party providers for hosting, database storage, email delivery, analytics, anti-spam protection, and product platforms. Examples may include Cloudflare, Google Cloud, Google Analytics, Supabase or Neon, Resend, GitHub, Kaggle, Zenodo, Hugging Face, MQL5, and related services.
We keep information only as long as reasonably necessary for business, legal, security, service delivery, or operational purposes. You may request that we delete or update your information where applicable.
We do not sell personal information. We may share information with service providers when needed to operate the website, deliver services, send emails, host data, comply with legal obligations, or protect our rights.
We use reasonable technical and organizational measures to protect information. However, no system is perfectly secure, and you should avoid sending sensitive secrets or regulated information unless a secure handling process has been agreed.
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your information. Contact us through the contact page to make a request.
We may update this policy from time to time. The latest version will be posted on this page with an updated date.
For privacy questions, contact Alternatix Lab through the contact page.